IT Technical Business Analyst – Senior (1 Year Contract)



Project Name:
Wildfire Management Technology Transformation

Scope:

The Wildfire Applications Unit supports a portfolio of custom and off the shelf applications in support of the Wildfire Management Branch. These applications are critical in the delivery of wildfire management programs.

This support includes on call work during fire season. The work includes providing one on one and group training, testing of releases, and miscellaneous other tasks acting as the interface between users and development teams. It should be noted that the resource will be part of an on call rotation during fire season (from approximately April-October) so the 15 hours per month OT allowance (10% Additional Spend) will be heavier during the fire season, and non-existent during the rest of the year.

Duties:
• Provide technical insight into operations of the Wildfire Applications Unit.
• Document technical recommendations and provide technical advice and guidance to management, operations and project team members and within shared IT services.
• Collaborate with various technical teams in support of existing highly inter-dependent wildfire applications, as well as newly developed wildfire applications developed introduced into the wildfire applications ecosystem as part of the Wildfire Management Technical Transformation (WMTT) Program.
• Evaluate current services and recommend remedial actions where required.
• Communicate operation guidelines and policies to the clients.
• Apply and interpret how the operation guidelines enhance the Wildfire Management Branch’s (WMB’s) way of doing business.
• Review new services and technology requests by business area and assess their impact on the operational environment, giving recommendations for remediation.
• Assist in developing project plans, schedules, and estimates pertaining to architectural deployment and services delivery.
• Ensure change management processes are followed.
• Make recommendations to project team members pertaining to issues, risks and client satisfaction.
• Provide tracking and reporting of time and status on all work as required.
• Provide applications support and investigation of application issues services to users of WMB systems.
• Produce user documentation for WMB systems.
• Create and provide training on the use of WMB systems.
• Develop application test plans and test cases.
• Perform and coordinate user acceptance testing services on behalf of business users and/or providing direction to business users.
• Gather and analyze requirements for minor and major application changes.

Equipment requirements:
• It is preferred if resource has their own equipment, though GoA will provide laptop/desktop if necessary.

Working Hours:
• Standard Hours of work are 08:15 – 16:30 Alberta time, Monday through Friday excluding holidays observed by the Province
• Work must be done from within Canada, due to network and data security issues.
• It is anticipated the role will be 100% remote, however in the event of an onsite meeting, the GoA does not pay for travel to attend on-site meetings, nor any expenses related to relocation, commuting, housing/accommodation, food/drink.

Notes on Location:
Resource will work remotely, though must be available for onsite meetings when required.

Onsite meetings include but are not limited to strategic, architectural, and technical discussions, meeting with team members, T&I management, and business clients. Frequency of meetings could be up to 3-4 times per month.

Incumbency:
• Previously this role was filled by a contractor, however, for this and all other opportunities, the Ministry seeks the best person to fill the role.

Standard Background check required
• The Supplier shall, prior to commencement of the Services, provide the Province, on its request and at no cost to the Province, with criminal record checks.

Mandatory Training Courses:
• Once hired the resource will be required to complete all mandatory training which includes but not limited to Freedom of Information and Protection of Privacy Act and Security awareness training. There may also be some optional courses as well.

Anticipated Interviews dates
• will be held between March 18-22
Refer to the Job Posting attachments for the proposed form of contract applicable to this Contingent Resource Request

Scoring Methodology:
Financial/Pricing: 20%
Resource Qualifications: 20%
Interview Process: 60%

ALL REQUIRED EXPERIENCE MUST BE DESCRIBED IN RESUME UNDER THE JOB/PROJECT WHERE EXPERIENCE WAS ATTAINED.

EACH JOB/PROJECT MUST CONTAIN THE TERM OF THE JOB/PROJECT IN THE FORMAT MMM/YYYY to MMM/YYYY.

QualificationAssessment
Must Have
Education
Education- Please see description in submission view for combination of… Yes/NoYes
Technical Skills
Experience – Project Documentation – Duration6 years
Travel/Flexible Schedule
Flexible Schedule – Evenings/Weekends/Block Time – Yes/NoYes
Work Experience
Experience – Agile Environment – Duration3 years
Experience – IT Service Management – Duration3 years
Experience – IT Solution Implementation – Duration3 years
Experience – Meeting Facilitation (Senior/Program Stakeholders) – Duration6 years
Experience – Technical Decision Making – Duration3 years
Experience – Technical Troubleshooting – Duration2 years
Experience – UAT Coordination – Duration6 years
Experience – wildfire management applications support, testing, and/or doc services- Duration1 years
Nice to Have
Soft Skills
Communication, Time Management, & Analytical – Duration2 years
Communication Skills – Oral/Written within Diverse Group – Points
Quick Learner, Problem Solver, Independent – Yes/NoYes
Teamwork/Collaboration
Teamwork – Working Relationships – Yes/NoYes
Time Management
Stress & Conflict Management – Points
Work Experience
Experience – Business Process – Duration2 years
Experience – Complex IT Systems – Duration2 years
Experience – Process Improvement – Duration2 years
Experience – Public Sector – Duration2 years
Experience – Solution Recommendation – Duration2 years
Experience – SQL Query Writing – Duration2 years
Experience – Test Case Creation – Duration2 years
Experience – Training Development – Duration2 years
Experience – working in a high pressure, critical, emergency services environment – Duration1 years
Maximum Extension Term (Months)12